Pricing that scales with your calls.
Pick a plan by monthly call volume. Change any time.
Sole traders and small operators who want to stop missing calls.
- 24/7 AI call answering
- Custom knowledge base for your business
- SMS + email summary after every call
- Booking request collection
- Usage dashboard
Busy tradies with regular calls, bookings and follow-ups.
- Everything in Starter
- Booking confirmation support via SMS
- Customer reply handling
- Urgent call flagging
- Custom greeting and FAQs
Multi-van teams and higher-volume service businesses.
- Everything in Growth
- Higher call volume handling
- Priority support response
- Advanced call handling rules
- More detailed dashboard visibility
One-time setup fee
The standard setup fee is $200 + GST and covers the initial setup work needed to build Kaelo around your business.
Setup includes
- Business onboarding and setup review
- Custom AI greeting for your business
- Services, suburbs and business hours configuration
- FAQ and knowledge base setup
- Call handling rules and escalation preferences
- SMS and email summary setup
- Dashboard access setup
- Test calls before go-live
- Adjustments before launch
- Call forwarding guidance
You can review and test your AI agent before it goes live.
The setup fee may be waived or discounted under an approved promotion or written offer from Kaelo Agents.
No lock-in contracts. You can cancel your monthly plan by giving 7 days' written notice.
Setup fee: The standard setup fee is $200 + GST and covers onboarding, AI agent configuration, custom greeting, business knowledge setup, call handling rules, SMS/email summary setup, dashboard setup, test calls and go-live preparation. The setup fee may be waived or discounted under an approved promotion or written offer from Kaelo Agents.
Monthly billing: Monthly plans start from your go-live date and are billed monthly in advance.
Overage: Additional AI call minutes are billed after the monthly billing period at the rate for your selected plan: Starter $0.69/min + GST, Growth $0.59/min + GST, Pro $0.49/min + GST.
No lock-in contracts: You can cancel your monthly plan by giving 7 days' written notice.
Not sure which plan fits? Book a Demo.
Setup Fee
Onboarding, custom greeting, business knowledge setup, call handling rules, SMS/email summaries, dashboard setup, test calls and go-live preparation. Payable at sign-up unless waived or discounted under an approved promotion.
Overage
Starter $0.69 · Growth $0.59 · Pro $0.49 per minute + GST.
We'll let you know when you reach 80% of your included minutes, and again if you go over 100%.
Pricing FAQ
Ready to turn more enquiries into booked jobs?
Book a demo or start your setup today. Kaelo helps answer calls, capture details and keep every opportunity visible.