An AI receptionist for electricians who are on site all day
You can't take a call from inside a roof space or halfway through a switchboard upgrade. Kaelo answers instead, sorts a safety fault from a downlight quote, and sends you the details in writing so you can plan the rest of the day around it.
Read the how it works walkthrough or check pricing.
The calls electricians keep missing
Site work makes answering unsafe or impractical for hours at a time.
Fault calls and quote enquiries arrive on the same number with no way to tell them apart.
Builders and property managers move on fast if you don't pick up.
Notes taken on the run leave out the switchboard details you needed.
How Kaelo handles electrical enquiries
The agent is set up with your work types — service and fault finding, switchboards, rewires, EV chargers, solar, commercial maintenance — so the right questions get asked.
Separates faults from quotes
No power, burning smell or tripping circuits are treated differently to a new install enquiry.
Captures site details
Property type, meter or switchboard location, tenanted or owner-occupied, and site access.
Handles trade callers
Builders and property managers get a professional answer with a reference back to their job or address.
The electrical calls Kaelo takes every week
Different enquiries need different questions. Each one arrives sorted, so you can see at a glance what needs attending and what needs pricing.
Power outages
Whole property or one area, whether neighbours are affected, and when the power dropped out.
Safety switch tripping
Which circuit, whether it resets, and what was being used when it tripped.
Urgent electrical faults
Burning smells, sparking outlets or exposed wiring are flagged immediately for callback.
Switchboard enquiries
Ceramic fuses, upgrades, RCD requirements and whether it's a sale or compliance deadline.
Lighting work
Downlight replacements, LED upgrades, outdoor and sensor lighting, with room counts and ceiling access.
Bookings and quotes
Fans, power points, EV chargers and rewires captured with site details and preferred dates.
Example: power fault at a rental
A property manager rings while you're on a site. This is the summary waiting when you come down.
What electricians get from it
Safety calls surfaced fast
Anything that sounds like a live hazard is flagged so it isn't sitting in a missed-call list.
Quotes don't go cold
Install and upgrade enquiries are captured with enough detail to price or book a site visit.
Repeat clients stay happy
Agencies and builders reach a real answer every time instead of a voicemail greeting.
Clean records
Every enquiry is written down the same way, which makes scheduling and invoicing simpler.
How your setup runs
We build the agent around your licence scope, your work mix and how you want faults escalated.
- 1
Work type review
Domestic, commercial, level 2, solar or EV — we set the agent's scope.
- 2
Safety wording
Standard responses for hazard calls, agreed with you and kept information-only.
- 3
Escalation and hours
Who gets notified, and what happens outside your standard hours.
- 4
Test calls and launch
Run test calls as a customer and a property manager, then divert.
Plans from $299/mo + GST
Pick the plan that suits your call volume, with a one-off $200 + GST setup. No lock-in contracts, and overage is billed per minute at your plan rate.
Electrician FAQs
Does it give electrical advice?
No. Kaelo captures the enquiry and can read out a standard safety message you approve. Diagnosis and advice stay with a licensed electrician.
Can it handle multiple technicians?
Summaries can go to more than one number or inbox, so whoever is closest or on call can respond.
What about commercial clients with job numbers?
We can add a question for job or reference numbers so those enquiries come through matched to the right site.
Can I use it only for overflow?
Yes. Forward calls only when you don't answer, so you still pick up when you're free.
Keep working while your phone gets answered
Book a demo to hear a fault call handled end to end, or start onboarding and choose your plan.
More detail: How It Works · Pricing · Who It's For